Using your Airalo eSIM across multiple devices or switching it between devices is a common question among travelers and tech-savvy users. This guide explains how Airalo eSIMs work in terms of device usage and switching, so you can maintain seamless connectivity during your travels.
Single Device Use
Each Airalo eSIM profile is designed to be installed and used on only one eSIM-compatible and network-unlocked device at a time. This means you cannot have the same eSIM simultaneously active on multiple devices.
Switching Your Airalo eSIM to a Different Device
If you want to use your Airalo eSIM on another device, follow these key steps to switch it properly:
- Ensure the new device supports eSIM technology and is network-unlocked.
- Reinstall the Airalo eSIM profile on the new device, usually by scanning the original Airalo QR code again or downloading the eSIM profile through your Airalo account.
- Check Airalo's device compatibility resources to confirm your new device is compatible.
- If reusing the original eSIM profile is not possible, you may need to recycle the eSIM or purchase a new data plan for the new device.
Need Assistance?
For detailed guidance on switching your Airalo eSIM between devices and any plan-specific limitations, please reach out to Airalo Customer Support. They are available to help you maintain your global connectivity with ease and confidence.
Visit our Help Center at https://www.airalo.com/help for comprehensive support articles and tutorials.
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